Bumbl Co Returns & Refunds
Bumbl Co Returns & Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we will give you a 30-day money back guarantee.
To be eligible for a return, your item must be in the same condition that you received it, and it must be returned within 30 days of the original purchase date. We do not offer refunds for opened (including foil seal) or used products.
To initiate a return, please email us at info@bumblco.com with your order number and the reason you are not satisfied with your purchase so we can try and resolve any issues. You are responsible for paying the cost of return shipping and we recommend you return the product via Registered Post. You will be responsible for any risk of loss, theft, or damage to the goods while they are being transported. To avoid this, we recommend that you insure your parcel. Please note that Bumbl Oral Care Products Pty Ltd will not be responsible for parcels lost or damaged during transit if you choose not to insure them.
Once we receive the returned item and verify its condition, we will issue a refund to the original form of payment within 5-7 business days.